Child Protection/Welfare Services

Important: If the child is in immediate danger, (such as recent sexual assault or serious physical assault) or the child is abandoned, call 911.

Contact Olmsted County Child Protection Services for any child protection (child maltreatment, child neglect, child welfare) worry that you may have for a child who resides in Olmsted County. We can help you figure out where to report your concern.

Gather your information 

The more information we have the better we can help you. For example:

  • Child's name and/or description
  • What you think happened, or why you are worried
  • Name of the person who takes care of the child (caregiver)
  • The phone number of the caregiver
  • The address where the child lives

Call us 

Tell the staff person who answers the phone that you are worried about a child's welfare and that you need to know where to report it.

What to Expect 

In addition to the police, many other agencies work together to investigate a report about a child’s safety. The safety of the child is the most important. This means that many questions will be asked and then maybe, asked again in a different way.

What you will be asked:

  • Your name, phone number and how you know the child (your relationship to the family of the child).
  • Where is the child right now?
  • Do you think the child is in immediate danger?

If the child is not in immediate danger:

  • Describe any injuries, or the condition of the child now.
  • What do you think happened to the child?
    • Where do you think this happened?
    • When do you think this happened?

If this happened at a school, daycare or other business:

  • The name and address of this school, or business.
  • Can you tell us about any action the school or business took when this happened?

And finally…

  • The names and address of the child, parents or caregivers
  • The names of any other witnesses
  • Any other information you have about the child, family or caregivers that might be helpful

Gather your information 

The more information we have the better we can help you. For example:

  • Child's name and/or description
  • What you think happened, or why you are worried
  • Name of the person who takes care of the child (caregiver)
  • The phone number of the caregiver
  • The address where the child lives

Come to our office 

2117 Campus Drive SE
Suite 200
Rochester, MN 55904

8 AM - 5 PM Monday-Friday

Tell staff at the front desk you need to speak with someone in Child Protection Intake.

What to Expect 

In addition to the police, many other agencies work together to investigate a report about a child’s safety. The safety of the child is the most important. This means that many questions will be asked and then maybe, asked again in a different way.

What you will be asked:

  • Your name, phone number and how you know the child (your relationship to the family of the child).
  • Where is the child right now?
  • Do you think the child is in immediate danger?

If the child is not in immediate danger:

  • Describe any injuries, or the condition of the child now.
  • What do you think happened to the child?
    • Where do you think this happened?
    • When do you think this happened?

If this happened at a school, daycare or other business:

  • The name and address of this school, or business.
  • Can you tell us about any action the school or business took when this happened?

And finally…

  • The names and address of the child, parents or caregivers
  • The names of any other witnesses
  • Any other information you have about the child, family or caregivers that might be helpful

Gather your information 

The more information we have the better we can help you. For example:

  • Child's name and/or description
  • What you think happened, or why you are worried
  • Name of the person who takes care of the child (caregiver)
  • The phone number of the caregiver
  • The address where the child lives

Send us a Fax 

Fax us at 507-328-6395

Subject Line: Child Protection Intake

What to Expect 

In addition to the police, many other agencies work together to investigate a report about a child’s safety. The safety of the child is the most important. This means that many questions will be asked and then maybe, asked again in a different way.

What you will be asked:

  • Your name, phone number and how you know the child (your relationship to the family of the child).
  • Where is the child right now?
  • Do you think the child is in immediate danger?

If the child is not in immediate danger:

  • Describe any injuries, or the condition of the child now.
  • What do you think happened to the child?
    • Where do you think this happened?
    • When do you think this happened?

If this happened at a school, daycare or other business:

  • The name and address of this school, or business.
  • Can you tell us about any action the school or business took when this happened?

And finally…

  • The names and address of the child, parents or caregivers
  • The names of any other witnesses
  • Any other information you have about the child, family or caregivers that might be helpful

Gather your information 

The more information we have the better we can help you. For example:

  • Child's name and/or description
  • What you think happened, or why you are worried
  • Name of the person who takes care of the child (caregiver)
  • The phone number of the caregiver
  • The address where the child lives

Email us 

Email us at cpintake@co.olmsted.mn.us

Subject Line: Concern for Child

What to Expect 

In addition to the police, many other agencies work together to investigate a report about a child’s safety. The safety of the child is the most important. This means that many questions will be asked and then maybe, asked again in a different way.

What you will be asked:

  • Your name, phone number and how you know the child (your relationship to the family of the child).
  • Where is the child right now?
  • Do you think the child is in immediate danger?

If the child is not in immediate danger:

  • Describe any injuries, or the condition of the child now.
  • What do you think happened to the child?
    • Where do you think this happened?
    • When do you think this happened?

If this happened at a school, daycare or other business:

  • The name and address of this school, or business.
  • Can you tell us about any action the school or business took when this happened?

And finally…

  • The names and address of the child, parents or caregivers
  • The names of any other witnesses
  • Any other information you have about the child, family or caregivers that might be helpful

Want to provide more feedback? Contact us at webmaster@co.olmsted.mn.us.

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